Shipping policy
Shipping Policy
Thank you for shopping with Little Wins Canine Academy.
Processing Times
Orders are typically processed within 1-3 business days. During busy periods, processing times may be slightly longer, but we will always do our best to get your order out as quickly as possible.
Shipping Within Australia
We currently ship Australia-wide.
Shipping rates are calculated at checkout based on the size and weight of your order.
Estimated delivery times:
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Standard Shipping: 3-5 business days
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Express Shipping: 1-2 business days
Please note that delivery timeframes are estimates only and may vary depending on your location and carrier delays.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with tracking information so you can follow your parcel's journey.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for delays or lost parcels due to incorrect shipping information provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at littlewins6@gmail.com and we will work with the carrier to resolve the issue.
Contact
If you have any questions about your order, please reach out to us at littlewins6@gmail.com.